BSB 806 015

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Due to planned maintenance our digital banking services will be unavailable on Saturday 16 October from 9:30pm until 10:00pm AWST. We apologise for any inconvenience. View details

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BSB 806 015

We’re still here to help you

23 Apr2021


As we head into this 3-day lockdown we want to reassure all our members that as an essential service our Contact Centre will operate as normal from 9am-5pm Saturday on 13 25 77.

Select branches remain open.

Branches that have standard Saturday trading will remain open. This includes; Joondalup, Maddington, Morley, Rockingham, Success, Warwick, and Whitfords.

We strongly recommend that you stay at home as per the WA State Government mandate – however if you do need to visit a branch, you are required to wear a face mask and adhere to social distancing requirements within our branches.

Please see below some alternatives to in-branch transactions. Should you need any assistance, our Contact Centre team can guide you through:

Popular in branch transactions

Alternate options

Transfer funds either internally or externally to another bank

Internet Banking or Mobile App

Renewal or changes to a term deposit

SecureMail through Internet Banking or Contact Centre

Card management (lost, stolen, holds, change PIN)

Internet Banking, Mobile App or Contact Centre

International transactions

Internet Banking

Loan redraw

Internet Banking

Cash withdrawals

All major banks offer fee-free ATMs across Australia

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