BSB 806 015

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BSB 806 015

We’re still here to help you

01 Feb2021


As we head into this 5-day lockdown we want to reassure all our members that as an essential service our Contact Centre will operate as normal from 8am-6pm Monday to Friday and 9am-5pm Saturday on 13 25 77.

Our branches remain open.

We strongly recommend that you stay at home as per the WA State Government mandate – however if you do need to visit a branch, we ask that you please wear a face mask and adhere to social distancing requirements.

Please see below some alternatives to in-branch transactions. Should you need any assistance, our Contact Centre team can guide you through:

Popular in branch transactions

Alternate options

Transfer funds either internally or externally to another bank

Internet Banking or Mobile App

Renewal or changes to a term deposit

SecureMail through Internet Banking or Contact Centre

Card management (lost, stolen, holds, change PIN)

Internet Banking, Mobile App or Contact Centre

International transactions

Internet Banking

Loan redraw

Internet Banking

Cash withdrawals

All major banks offer fee-free ATMs across Australia

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