BSB 806 015

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BSB 806 015

Cancel Credit Card

Cancel Credit Card Request Form

You can use Internet Banking or our Mobile Banking App, via card controls to request a credit card cancellation.

If you don't have access to Internet Banking or our Mobile Banking App, please follow the steps to complete the form.

Member Details


* Required information

Cancel credit card and close credit card account

We will be unable to process your request:

  • if there is an amount outstanding on your credit card account or there are transactions pending. You will need to pay these amounts.

Please note:

  • you should ensure that any regular payments/Direct Debits are cancelled prior to submitting a request to close your credit card account.
  • you may be liable for transactions you have authorised that may be presented after closure of your account within Visa usage industry time-frames.

Call us on 13 25 77 if you have any questions, or if you would like to discuss your options.

Confirm Credit Card Cancellation Request

  • You entered  as your member number
  • You entered  as your name
  • You entered  as your last 4 credit card digits

By selecting Submit to confirm you are the primary card holder and are asking us to cancel your credit card and close your credit card account.

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