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Our team are available Monday to Friday - 8AM to 6PM, and Saturday - 9AM to 1PM AWST.
Call us on 13 25 77Secure Mail
Submit a request or question through our Secure Mail feature and a consultant will respond to your query within 1 business day. From the app's menu choose "Contact us" then "Secure Mail" to get started.
If you have a general enquiry, send an email to info@pnbank.com.au and we'll respond as soon as possible during business hours.
Support if you’re experiencing financial difficulty
If you're experiencing financial difficulty or having trouble meeting your repayments, you may be eligible for hardship assistance.
Our Credit Management team can talk through your situation and help you understand your options.
Find out how we can help