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A Security Password is an alpha-numeric code that is used to authorise internet banking transactions when Secure SMS is not an option. This can be helpful if you're not able to receive SMS messages, for example if you're travelling overseas.

To set up a Security Password, you first need to deregister from Secure SMS by going to Services > Deregister Secure SMS. This action requires a Secure SMS code to authorise the update to your security method.

Next, to register for your Security Password go to Services > Register Security Password and create your new Security Password. 

If you'd like help to set up your Security Password, you can call us on 13 25 77 (+61 8 9219 7609 from overseas) during business hours.