Help & support

Digital banking

How to set up and use our mobile app, internet banking & mymo budgeting app.

Payments

Help managing transfers and payments including BPAY, PayID, PayTo, and international payments.

Security & scams

Information on staying safe online and reporting suspicious activity.

Deceased estate

How to notify us and set up and manage a deceased estate.

Financial wellbeing

Support if you're experiencing financial difficulty, can't meet your repayments, or are in need of financial education.

Accessibility & inclusion

We are working hard to make banking inclusive and accessible for all West Australians.