BSB 806 015

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BSB 806 015

Security & Alerts


Scamwatch alert - Fake online store

24 Mar 2017 1:00 PM


24 Mar, 2017, 1:00PM

Members are encouraged to review this latest Scamwatch alert.  "Don’t Get Scammed by a Fake Online Store" as it contains useful information and tips.

Scamwatch is run by the Australian Competition and Consumer Commission (ACCC) provides information to consumers and small businesses about how to recognise, avoid and report scams.

Fraudulent Email - BPAY

17 Mar 2017 1:00 PM


17 Mar, 2017, 1:00PM

P&N Bank has been alerted to a fraudulent email in circulation. If you receive an email from [email protected], it is not an email from BPAY. BPAY does not send out direct email communications to customers.

The email contains:

  • A BPAY logo
  • The subject: ‘BPAY deposit instructions’
  • An attachment (.doc)

If you receive this email, please do not to open any attachments and delete the email from your inbox.

Banking safely online

To protect your accounts and personal information, it's important you know how to protect yourself. Here's some precautions you can take to protect your own information while using Internet Banking.

  • Be aware of online scams such as SMS Phishing and Telephone banking attacks.
  • Do not choose online banking passwords that are easy to guess, such as your name or birth date.
  • Never tell anyone your log on information.
  • Change your online banking password regularly.
  • We will never ask you for login or account details via email
  • Never log in to Internet banking via a direct link from an email or third party website
  • Always log on to Internet banking via the P&N website.
  • Never leave an online banking session unattended.
  • Always log out properly.

When using the P&N Mobile App

Here are a few things you should remember to stay safe using mobile apps:

  • Don’t keep your member number and password with your phone
  • For security, your mobile session will close after a period of inactivity. To begin another session, simply log in again
  • Make sure you exit the app, or lock your phone when you’re finished
  • Get in touch with us immediately if you’ve lost your mobile device or you think someone may know your login details.

Read more about Security and fraud protection here.

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