BSB 806 015

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BSB 806 015

Security & Alerts


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Safer Internet Day will be celebrated in more than 100 countries on Tuesday 7 February 2017.

As part of Safer Internet Day, our members are reminded to watch out for common online scams - particularly suspicious messages on email, SMS, social media and mobile messaging apps. Find out more about how to protect yourself online.

Banking safely online

To protect your accounts and personal information, it's important you know how to protect yourself. Here's some precautions you can take to protect your own information while using Internet Banking.

  • Be aware of online scams such as SMS Phishing and Telephone banking attacks.
  • Do not choose online banking passwords that are easy to guess, such as your name or birth date.
  • Never tell anyone your log on information.
  • Change your online banking password regularly.
  • We will never ask you for login or account details via email
  • Never log in to Internet banking via a direct link from an email or third party website
  • Always log on to Internet banking via the P&N website.
  • Never leave an online banking session unattended.
  • Always log out properly.

When using the P&N Mobile App

Here are a few things you should remember to stay safe using mobile apps:

  • Don’t keep your member number and password with your phone
  • For security, your mobile session will close after a period of inactivity. To begin another session, simply log in again
  • Make sure you exit the app, or lock your phone when you’re finished
  • Get in touch with us immediately if you’ve lost your mobile device or you think someone may know your login details.

Read more about Security and fraud protection here.

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