BSB 806 015

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BSB 806 015

Apply for Hardship Assistance

Application for Hardship Assistance

If you are unable to repay your home loan, we are here to help.

This application will be subject to a credit assessment, and you will need to provide supporting documentation to assist us in assessing your application.

Please complete the form below if your require repayment assistance with your home loan or investment loan. The information provided by you in this form will be reviewed by our Credit Management team who will contact you to discuss your situation.

If you are in advance of your scheduled loan repayments or have the ability to access your offset account, you can draw these funds at no cost.

In order to facilitate our assessment, please send the following documentation (where available) to [email protected], as soon as possible. The sooner we receive these, the sooner we can begin working with you on the right solution for your situation.

Please include your member number, name and "Application for Hardship Assistance", in the subject line:

  • two of your most recent payslips
  • bank statements for the last three months if your main transactional account is not with P&N Bank
  • confirmation from Centrelink of current benefit paid, or
  • any other documents evidencing income.

Please remove or mask any TFN numbers in the documents before sending.

Hardship Assistance Form

* Required information

For application with more than 2 members, please contact us on 13 25 77.

Reason for harship request

Agent's information

Complete this information if you would like us to contact your agent to discuss your application.

Personal details

Employment details

Previous employment 

Financial details


Please list your income amounts per month (gross less tax):

If self employed: please provide financial statements for the last 2 years.

Enter '0' if not applicable.


Please list your expense amounts per month:

Enter '0' if not applicable.

Assets & Liabilities

Please list your assets, liabilities and their current values:

Enter '0' if not applicable.

Secondary Member


Please list your liabilities and the current debt:

Enter '0' if not applicable.

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By selecting Submit, you declare that all information provided in this form is true and correct. If the information is not accurate, this may affect our ability to assist you. Further information may be requested to assist us with assessing the application and providing you with the right assistance.

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