BSB 806 015

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BSB 806 015

Mobile apps


Quick balance

View your account balances without logging in

Create scheduled transfers

Set up and forget and your regular payments will process automatically


Lost or stolen card?

Cancel your card online and have access to a new one instantly

Mobile Banking App

P&N Bank's Mobile App is secure, easy to use and gives you access to all your banking needs on the go.

In the latest version you’ll be able to:

  • Log in with a PIN, fingerprint or Face ID on supported devices
  • View your account balances without logging in
  • See your transactions, including uncleared funds
  • Transfer money between your accounts
  • Transfer money to a PayID or any bank or financial institution within Australia
  • Pay new and existing bills with BPAY
  • Create scheduled transfers and future dated transactions
  • Create a PayID for easier, faster payments to your account
  • Activate a new card and set/change your card PIN
  • Cancel a lost or stolen card and order a new card
  • View your card information to use online or to add to digital wallet
  • Manage your card settings including locking a card, blocking transactions and PIN change
  • Set up account, card and transaction alerts

Our Mobile App is available on any Apple or Android internet enabled mobile phone. To use it, you must first be registered for Internet Banking, and then set up Secure SMS.

If you have any queries or need assistance in using our Mobile App please don't hesitate to call on 13 25 77 or use the in app messaging function.

Minimum Specifications:

P&N Bank App:

Apple: requires iOS 10.3 or later. Compatible iPhone, iPad and iPod touch.

Android: requires Android 5.0 and up.

Digital Wallets:

Apple Pay
For a list of compatible Apple devices visit https://support.apple.com/en-au/KM207105

Google PayTM
All smartphones that are enabled with NFC technology, have Android Lollipop 5.0 or above operating system and have an Australian carrier, are compatible with Google Pay.

Samsung Pay
For a list of compatible Samsung devices visit http://www.samsung.com/au/apps/samsungpay/

 

Troubleshooting

If you have a question about our online banking services or are experiencing problems using Internet Banking or the Mobile App, please view our frequently asked questions.

If you are still having trouble after viewing the FAQs, please contact us for assistance on 13 25 77 or start a WebChat session.

Download the P&N Bank iOS app now

apple-app-store-link

Download the P&N Bank Android app now

google-play-store-link

 

Frequently asked questions

  • How do I register the Mobile App?

    Our Mobile App requires the following fields to be completed for registration. 

    • Member number - This is your P&N Bank member number.
    • Password - This is your current Internet Banking password
    • Device name - This is what you would like to call your device e.g. 'My Phone'
    • PIN - Choose a new 4-digit PIN
    • Confirm PIN - Enter the same PIN as above 

    *Use Touch ID/use fingerprints to log in - If your device has this enabled and a fingerprint saved you can select this to use your fingerprint to login to the app instead of the aforementioned PIN. 

     

     

  • How do I download the Mobile App?

    iOS
    For iPhone and iPad users, you can download our Mobile App from the Apple Store.

    Android
    You can download our Mobile App through the Google Play store.

  • I received an error message when registering the app, what does it mean?

    Here's a basic troubleshooting guide for our Mobile Banking App:

    Access is Denied
    Ensure your password and member number have been entered correctly

    Invalid PIN
    Ensure you are not using common or sequential numbers patterns such as 1111 or 1234

    The request has specified invalid data
    Ensure the device name does not have any special characters entered (includes auto corrected text)

     

    Should you need more help or require further information, please call us on 13 25 77 and one of our friendly team will be happy to assist.

See all mobile app FAQs

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