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A note from our CEO, Andrew Hadley

The foundations of our organisation were established some 60 years ago, when small communities of people in the police, nursing and farming sectors banded together to create their own ‘banks’, in response to their exclusion from access to mainstream lending institutions of the era.

Today, as a contemporary customer-owned bank for all, the fundamental principles of collectivism, collaboration and inclusion remain proudly and deeply woven throughout our organisation.

Our very purpose is to enrich the lives of our members and their communities, and our constitution directs us “to promote, encourage and bring about human and social development among individual customers and within the larger community within which customers work and reside”.

Underpinned by our constitution, purpose, belief, and values, we’re focused on building an inclusive workplace, and belonging for our employees, our customers and their communities.

In alignment with this commitment to reconciliation, our Board and Executive believe we need to create a better future and will continue to advocate for a more inclusive society to benefit all Australians.

Through our Reconciliation Strategy, we are playing a role in advancing employee education and awareness and community relationships and engagement for First Nations and Torres Strait Islander Peoples.


Our journey so far

2020

Commemorated National Reconciliation Week and celebrated NAIDOC Week for the first time. This acknowledgement has continued each year.

2021

Provided our teams with a Noongar language course and commenced our education pathway by hosting First Nations speakers.

2022

Worked with local Elders and Aboriginal Land Councils and engaged our Aboriginal and Torres Strait Islander consultants to develop an Acknowledgement of Country guide for our people.

2023

Proudly supported the Perth Wildcats’ NBL Indigenous Round for the first time, a tradition that has continued each year.

2024

Delivered our inaugural Reconciliation Action Plan Reflect, which was completed in 2025, as well as 7 Steps to Reconciliation training for all our people.

2025

Developed a First Nations supplier register for use by our people to support local businesses.

2026

Launched our bespoke P&N Group Reconciliation Strategy, which was endorsed by our First Nations consultant.