If you see a suspicious transaction on your account using your digital wallet, please call us immediately on 13 25 77, after hours on 1300 705 750, or +61 2 8299 9534 from overseas.
We’ll help you report your existing card details as stolen and arrange for a replacement card to be ordered.
WARNING! If your digital card has been compromised, it’s important that you don't use internet banking or the mobile app to report your card as lost or stolen. When a replacement card is ordered from one of our self-service platforms, the new card details may automatically replace your existing card details in a digital wallet. This could increase the risk of further fraudulent transactions being processed.