You can change your PayID details in internet banking and the mobile app by going to Pay > Manage PayID.
In the mobile app go to Pay > PayID and go into PayID settings.
In internet banking go to Accounts > Manage PayIDs and select your PayID. Look for the More Options link at the bottom of the page.
You will be able to complete the following actions:
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- Lock PayID - block payments coming into your PayID linked account.
- Transfer PayID - free up your PayID so you can register it at another bank or financial institution, but still receive payments into your P&N account until the transfer is complete.
- Close PayID -permanently close this PayID so that it is no longer linked to your P&N account. This allows the PayID to be used elsewhere or by someone else.