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You can change your PayID details in internet banking and the mobile app by going to Pay > Manage PayID.

In the mobile app go to Pay > PayID and go into PayID settings. 

In internet banking go to Accounts > Manage PayIDs and select your PayID. Look for the More Options link at the bottom of the page.

You will be able to complete the following actions:

    • Lock PayID - block payments coming into your PayID linked account.
    • Transfer PayID - free up your PayID so you can register it at another bank or financial institution, but still receive payments into your P&N account until the transfer is complete.
    • Close PayID -permanently close this PayID so that it is no longer linked to your P&N account. This allows the PayID to be used elsewhere or by someone else.