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You can make a BPAY payment through internet banking or the mobile app. To make a payment using BPAY, you'll need:

  • Biller code: A 4 - 6 digit number found on your bill.
  • Customer reference number (CRN): Also on your bill, usually near the biller code. The length will vary from biller to biller.

Saving a biller:

Tick 'Add to favourites' to save the BPAY details for future use. You can also add a payee nickname – this is optional but makes it easier to identify the biller in your favourites list.

Paying a saved biller:

Select the biller from your favourites list. You can:

  • Sort the list by biller name, payee name, or last payment date.
  • Use the search icon in the top right corner to quickly find a saved biller by typing in their details.