You can register a PayID in internet banking or the mobile app.
A PayID is a unique identifier – a mobile phone number or email address – connected to your account. You can receive instant and secure payments direct to your account using your PayID.
In internet banking go to Accounts > Register PayID and in the mobile app go to Pay > Manage PayID and follow the prompts.
If the PayID is available to link to your account, then you need to:
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- Select the account you would like to connect to the PayID.
- Select the account name from the options provided.
- Review and accept the Terms and Conditions.
- Enter the secure code sent to your PayID to validate ownership.
Note: If you're setting up a PayID on an email address, the code will be sent to that email address and not via SMS.
You will be advised if the PayID you’ve entered is not available, or if it is already being used. You can dispute ownership of the PayID by clicking on Dispute.