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When making purchases with your P&N Visa Credit or Debit card, the transaction is not processed through your account straight away. The purchase amount is put "on hold" and the amount is deducted from your available balance. You'll notice that your available balance and account balance will vary whilst the transaction is being processed. This is also why the date of a transaction on your statement may differ to the date you actually performed the transaction.

You can view Uncleared (on hold) transactions in the mobile app or internet banking. 

  • In the mobile app, go to your accounts listing and tap on the Info 'i' icon to view the uncleared funds for that particular account.
  • In internet banking, go to your accounts listing and click on the ellipsis (...). Any uncleared funds will display in the summary information for your account. 

Please note that transactions on hold can not be cancelled.