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There are several reasons why your overseas payments or transfers might be blocked.
 
You may have turned off International payments using Card Controls, so it's worth checking that first. If you didn't advise us you were heading overseas your card may have been blocked by our Fraud Department due to unusual activity. Some payments you make online may be protected by Visa Secure and you'll need to enter extra information to confirm your identity.
 
You can contact us on +61 2 8299 9543 or by using Secure Mail in the mobile app, to advise us of your travel arrangements and discuss any transaction issues you may be experiencing.