Contact us

Online

Web messaging

Select the webchat or messaging icon below or at the bottom of any page to contact us, and we'll get back to you during business hours.

You can message us outside of business hours too. One of our consultants will reply as soon as possible within business hours, and the response will be there next time you visit our website or log in to Internet Banking.

Secure mail

To message us using our digital banking channels, simply log into Internet Banking and go to Services > Secure Mail, or access the main menu once logged into the Mobile App and go to Contact us > Secure mail. One of our staff will reply to your message during business hours, and you'll be able to see their response the next time you log in.

Online enquiry

Make a general enquiry

Email

[email protected]

Compliments and feedback

Let us know what you think

Social media

  

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Over the phone

Monday - Friday, 8:00am - 6:00pm | Saturday, 9:00am - 5:00pm (AWST)

General enquiries

13 25 77

+61 8 9219 7609 (from overseas)

Lost or stolen cards

Lost or stolen cards can also be reported and replaced in the P&N Bank Mobile App by selecting 'Manage cards' from the main menu.

Card fraud

National Relay Service

If you are deaf, or have a hearing or speech impairment, the National Relay Service can help you speak with us over the phone. Just call and ask for P&N Bank or 13 25 77.

Translation service

If English is not your first language, our on-demand translation service can help you speak with us over the phone. Please let a team member know if an interpreter would be helpful and the language you would prefer.

Experiencing financial difficulty?

If you're struggling financially, or you're worried about your current financial position and your ability to meet your financial obligations with P&N Bank, you should contact our Credit Management team on 1300 591 276.

More about financial support

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Find a branch

Sometimes seeing a friendly face and doing your banking in person can be nice.

Visit any of our branches to chat to one of our staff and find out more about banking with a customer-owned bank based right here in WA.

Find your closest branch

Northern suburbs

Ocean Keys Whitfords Joondalup Innaloo Warwick

Central and Eastern suburbs

Kings Square Hub Belmont Morley Midland

Southern suburbs

Maddington Success Rockingham Mandurah Bunbury Bull Creek

For the safety and privacy of our staff, members and visitors – no cameras or recording is allowed in P&N Bank branches.

Translation Service

If English is not your first language, our on-demand translation service can help you speak with us in branch. Please let a team member know if an interpreter would be helpful and the language you would prefer.

Write to us

PO Box 8609
PERTH BC, WA 6849

Get in touch with us online

Web messaging

Select the webchat or messaging icon below or at the bottom of any page to contact us, and we'll get back to you during business hours.

You can message us outside of business hours too. One of our consultants will reply as soon as possible within business hours, and the response will be there next time you visit our website or log in to Internet Banking.

Secure mail

To message us using our digital banking channels, simply log into Internet Banking and go to Services > Secure Mail, or access the main menu once logged into the Mobile App and go to Contact us > Secure mail. One of our staff will reply to your message during business hours, and you'll be able to see their response the next time you log in.

Online enquiry

Make a general enquiry

Email

[email protected]

Compliments and feedback

Let us know what you think

Social media

  

Over the phone

Monday - Friday, 8:00am - 6:00pm | Saturday, 9:00am - 5:00pm (AWST)

General enquiries

13 25 77

+61 8 9219 7609 (from overseas)

Lost or stolen cards

Lost or stolen cards can also be reported and replaced in the P&N Bank Mobile App by selecting 'Manage cards' from the main menu.

Card fraud

National Relay Service

If you are deaf, or have a hearing or speech impairment, the National Relay Service can help you speak with us over the phone. Just call and ask for P&N Bank or 13 25 77.

Translation service

If English is not your first language, our on-demand translation service can help you speak with us over the phone. Please let a team member know if an interpreter would be helpful and the language you would prefer.

Experiencing financial difficulty?

If you're struggling financially, or you're worried about your current financial position and your ability to meet your financial obligations with P&N Bank, you should contact our Credit Management team on 1300 228 228.

More about financial support

Find a branch

Sometimes seeing a friendly face and doing your banking in person can be nice.

Visit any of our branches to chat to one of our staff and find out more about banking with WA's largest member owned bank.

Find your closest branch

Northern suburbs

Ocean Keys Whitfords Joondalup Innaloo Warwick

Central and Eastern suburbs

Kings Square Hub Belmont Morley Midland

Southern suburbs

Maddington Success Rockingham Mandurah Bunbury Bull Creek

For the safety and privacy of our staff, members and visitors – no cameras or recording is allowed in P&N Bank branches.

Translation Service

If English is not your first language, our on-demand translation service can help you speak with us in branch. Please let a team member know if an interpreter would be helpful and the language you would prefer.

Write to us

PO Box 8609
PERTH BC, WA 6849