BSB 806 015

To give you the best possible experience, this site uses cookies. Learn more about cookies.


Following the Reserve Bank of Australia's announcement on Tuesday 3 May, we have released information on interest rate changes. View details

BSB 806 015

Cancel Credit Card

Cancel Credit Card Request Form

You can use Internet Banking or our Mobile Banking App, via card controls to request a credit card cancellation.

If you don't have access to Internet Banking or our Mobile Banking App, please follow the steps to complete the form.

Member Details

* Required information

Cancel credit card and close credit card account

We will be unable to process your request:

  • if there is an amount outstanding on your credit card account or there are transactions pending. You will need to pay these amounts.

Please note:

  • you should ensure that any regular payments/Direct Debits are cancelled prior to submitting a request to close your credit card account.
  • you may be liable for transactions you have authorised that may be presented after closure of your account within Visa usage industry time-frames.

Call us on 13 25 77 if you have any questions, or if you would like to discuss your options.

Confirm Credit Card Cancellation Request

  • You entered  as your member number
  • You entered  as your name
  • You entered  as your last 4 credit card digits

By selecting Submit to confirm you are the primary card holder and are asking us to cancel your credit card and close your credit card account.

We'd like to use your current location

For a more localised experience please enter your location below...


Set your location for a more localised experience.