Cancel Credit Card

You can use Internet Banking or our Mobile Banking App, via card controls to request a credit card cancellation.

If you don't have access to Internet Banking or our Mobile Banking App, please follow the steps to complete the form.

* Required information

Member number *

Full name *

Phone number *

Account number *

Card type *

Card number (last 4 digits ONLY) *

Cancel credit card and close credit card account

We will be unable to process your request:

if there is an amount outstanding on your credit card account or there are transactions pending. You will need to pay these amounts.

Please note:

you should ensure that any regular payments/Direct Debits are cancelled prior to submitting a request to close your credit card account.
you may be liable for transactions you have authorised that may be presented after closure of your account within Visa usage industry time-frames.

Call us on 13 25 77 if you have any questions, or if you would like to discuss your options.

By selecting Submit to confirm you are the primary card holder and are asking us to cancel your credit card and close your credit card account.

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