Insurance

Frequently asked questions

• What types of home insurance do P&N offer?

  P&N Bank offers Building and Contents insurance, Buildings insurance and Contents insurance. Contents insurance covers damage to items kept at your property such as jewellery, furniture, electronics, and software. Buildings insurance helps protect your house, as well as any other structures on your property such as garages and sheds from insurable events. You can also choose to combine both your Building and Contents insurance into one policy.

  With our range of options, you can choose a home insurance policy that may be suitable to your needs and financial situation, and you can even add optional cover if applicable and required.

• What are the different types of car insurance policies?

  P&N Bank offers a range of car insurance options, such as Comprehensive, Third Party Fire & Theft and Third Party Property Damage.

  Third Party Property Damage insurance covers loss or damage to another person’s vehicle or property caused by your vehicle, as well as any injuries caused to others in the event of a car accident. Third Party Fire & Theft insurance also covers this, and additionally provides cover for loss or damage caused to your vehicle by fire or theft.

  Comprehensive car insurance is a higher level of car insurance which covers damage to your vehicle, as well as the damage caused to other cars or property in an incident.

  Our Motor Vehicle Insurance PDS provides a detailed breakdown of what each policy covers. You should always consider the PDS when comparing the different car insurance options available to determine which level of cover is ideal for you.

  Compulsory Third Party insurance is compulsory for all cars in Australia.

• What is Landlords insurance and what does it cover?

  Landlords insurance is a type of insurance that can help provide cover for accidental loss or damage to the buildings, structures or contents inside a rental property. Depending on the property and the type of insurance required, there’s a range of insurance options that a landlord can purchase.

  Typically, a Landlords insurance policy helps provide cover for accidental loss or damage to the buildings and/or contents that make up a rental property. The level of cover you have will vary depending on the type of Landlords insurance policy you choose. The options we offer are Building and Contents cover, Buildings cover, and Contents cover. You can also add optional extras to our policies that can help protect against loss of rent for up to 12 months, rent default and theft by a tenant, liability, and workers’ compensation.

• How can I make an insurance claim?

  If you need to make a claim, we're here to help. You can make a claim by visiting the CGU insurance claims page, or alternatively, you can contact our insurance partner CGU’s 24/7 claims team on 13 24 80.