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We’re making changes to cheque book reordering. 

Following the Australian Government decision to phase out cheques by 2030, we’re phasing out our cheque services and supporting members who use cheques to move to alternative payment methods.

From 28 February, members who currently use cheques will no longer be able to reorder cheque books. We encourage you to start moving to other payment methods prior to this date. 

Alternative ways to pay 

If you’re a member who prefers to pay by cheque, we understand that changing the way you pay will be a process. We are here to support you with a range of alternative payment options that will allow you to transfer money quickly, safely, and easily. 

Find an alternative payment option to suit your needs. 

How do I find out more?  

We’re here to help. View our FAQs and, if you have any further questions, feedback or want to discuss alternative ways to pay, please call us on 13 25 77, chat to us online at, email or visit your nearest branch.