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BSB 806 015

P&N Bank Mobile App

Say hello to banking on the move

The P&N Bank Mobile App is a secure and easy way to access your accounts and banking, with the added convenience of having access anytime, anywhere.


Faster payments

Make payments using Osko or to a PayID to have funds received in minutes

Mobile phone outline in pink circle

Stay alert

Set up alerts to be notified when you receive funds, have a payment due and more


Lost or stolen card?

Cancel your card online and have access to a new one immediately with instant digital cards

Manage your day to day banking from the palm of your hand.

All the basics at your fingertips

Transfer money between your own accounts or to any bank in Australia
Make payments via Osko or using a PayID for funds to be received within minutes
Create, modify or cancel scheduled and recurring payments
Pay your bills online with BPAY
Check your account balances and recent transaction history
Set up account, card and transaction alerts
Register your Apple Watch to check your account balance on the go
Update your contact details

Other helpful features

Log in easily and quickly using biometrics on supported devices
View and manage your eStatements
Activate, lock, cancel or replace your card using card controls
View your important card details
Open a new account in minutes
Request transaction limit changes
Transfer money overseas
Choose the shortcuts displayed to make banking on the go even more simple
Transact on two to sign accounts with Payment Approvals

Get started

Before you can enjoy the benefits of our Mobile App, you will need to register for Internet Banking and have Secure SMS set up. You can then download it from the App Store or Google Play.

Download on the App Store buttonGet it on Google Play button

 

Image of two phones, one with the app login screen and one with the digital cards screen

Minimum requirements

Digital wallets

Apple Pay
For a list of compatible Apple devices visit the Apple support website.

Google Pay™
All smartphones that are enabled with NFC technology, have Android Lollipop 5.0 or above as the operating system and have an Australian carrier, are compatible with Google Pay.

Samsung Pay
For a list of compatible Samsung devices visit the Samsung website.

P&N Bank Mobile App

Apple 
Requires iOS 11 or later and is compatible on iPhone, iPad and iPod touch. Siri quick balance feature requires iOS 12 on iPhone 7 or later.

Android
Requires Android 6.0 and up.

What our members are saying

Here’s what our members are saying about our mobile app on the App Store and Google Play.

 

Frequently asked questions

  • How do I register the Mobile App?

    Our Mobile App requires the following fields to be completed for registration. 

    • Member number - This is your P&N Bank member number.
    • Password - This is your current Internet Banking password
    • Device name - This is what you would like to call your device e.g. 'My Phone'
    • PIN - Choose a new 4-digit PIN
    • Confirm PIN - Enter the same PIN as above 

    *Use Touch ID/use fingerprints to log in - If your device has this enabled and a fingerprint saved you can select this to use your fingerprint to login to the app instead of the aforementioned PIN. 

     

     

  • How do I download the Mobile App?

    iOS
    For iPhone and iPad users, you can download our Mobile App from the Apple Store.

    Android
    You can download our Mobile App through the Google Play store.

  • I received an error message when registering the app, what does it mean?

    Here's a basic troubleshooting guide for our Mobile Banking App:

    Access is Denied
    Ensure your password and member number have been entered correctly

    Invalid PIN
    Ensure you are not using common or sequential numbers patterns such as 1111 or 1234

    The request has specified invalid data
    Ensure the device name does not have any special characters entered (includes auto corrected text) and that the phone language is set to English. The language can be updated again after registration if required.

    Should you need more help or require further information, please call us on 13 25 77 and one of our friendly team will be happy to assist.

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