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For nearly 60 years, P&N Bank has supported WA’s essential service workers. Born from policing and nursing roots, we understand the realities of frontline life – non-traditional hours, overtime, unpredictable rosters and the challenge of fitting financial admin around long shifts.

Our Essential Services Offer reflects that heritage. It’s built to remove barriers, acknowledge your unique income patterns and make home ownership more achievable – all backed by a local lending team who can meet you at home, at work, or wherever suits your schedule.

Who’s eligible?

If you work in one of the following essential services roles, you might be eligible for the offer:

  • State or Federal Police and police staff (including auxiliary officers)
  • Nurses (clinical, registered, travel) and doctors
  • Firefighters (salaried, non-volunteer) and paramedics
  • Ambulance Emergency Medical Dispatchers
  • Prison officers
  • Teachers (primary, secondary, specialist) and university lecturers

View the P&N Bank Essential Services Offer Terms and Conditions for full eligibility details.

What the offer includes

Eligible essential services workers can expect:

  • A $1,500 cashback* on eligible new home loans – money back in your pocket from day one.
  • A 100% balance interest offset facility on eligible home loans – which can meaningfully reduce the amount of interest paid over time.
  • 100% of overtime income recognised when applying – because for many frontline workers, overtime isn’t optional, it’s part of your income.
  • Lenders Mortgage Insurance waived^ when borrowing up to 90% LVR – saving you thousands in upfront costs. (ineligible for cashback offer)
  • A dedicated mobile lending team that will meet you on your terms – whether at home, at work, or even in a coffee shop, morning, afternoon or evening. No rigid 9 to 5 appointments.

What makes this offer different

Many standard home-loan offers don’t take full overtime into account or understand the demands of frontline work. We explicitly recognise that essential workers often rely on variable income, odd hours and shift patterns. Our lending approach is designed to support that. By combining flexible lending, exclusive benefits and local decision making right here in WA, we provide a home loan experience that works with your lifestyle, not against it. Our digital banking tools also allow you to stay on top of your finances even when your shifts are irregular.

Things to check before you apply

  • Make sure your role aligns with the eligibility list (as above).
  • Read the full terms and conditions: credit eligibility criteria, fees and charges apply.
  • Consider how the offset facility works in your home loan scenario: what size loan, what interest rate, what repayment schedule you have.
  • Even though 100% of overtime is considered, think about how stable that overtime is for you.
  • Since we’ll acknowledge you may have shift work or unusual hours, ensure you’re comfortable with how your income will be verified and how the loan-assessment process works.

If you’re ready to explore the possibility of owning your home or refinancing with better features to suit your income pattern, learn more about the Essential Services Offer.

Essential Services Offer

P&N Bank is proud to have a strong relationship with essential workers across the state. Read more.

Your guide to refinancing a home loan

We’ve highlighted some important things to consider when you decide to refinance a home loan and addressed some common homeowner questions.

Buying your first home

Looking to buy your first home? Look no further. Discover P&N Bank's range of home loans, with competitive rates, low fees and flexible payment options.

Important information

Banking and Credit products issued by Police & Nurses Limited (P&N Bank).

Any advice does not take into account your objectives, financial situation or needs. Read the relevant terms and conditions, before downloading apps or acquiring any product, in considering and deciding whether it is right for you. The Target Market Determinations (TMDs) are available on our website or upon request.

*$1,500 cashback is not available with any other offer.

^The Loan to Valuation Ratio (LVR) of the home loan must be 90% or less with LMI waiver to apply where LVR is between 80 to 90%.