BSB 806 015

To give you the best possible experience, this site uses cookies. Learn more about cookies.

×
BSB 806 015

Online banking services

Internet banking

Internet Banking is a fast, secure and convenient way to manage your everyday banking from your computer, tablet or smart phone, any time of the day. 

  • Transfer funds between your P&N accounts or to an external account
  • Activate new cards and change PINs online
  • Change your contact details, such as address or email address
  • View and search past transactions
  • Pay bills with BPAY
  • Register for and view eStatements (online statements)
  • View and print account details and interest information
  • International transfers - register for this new online service and you'll be able to send money overseas through Internet Banking

Register for Internet Banking

Internet Banking is available to all P&N members. Registering is easy - simply call 13 25 77, visit a branch, or start a Web Chat session with us online.

Using Internet Banking for the first time? Read our User Guide or view our Internet Banking Video below.

 

Mobile App

Our Mobile App gives you the freedom to bank on the go through your mobile phone. 

You’ll be able to: 

  • Login with PIN or Fingerprint ID on supported devices
  • Check your account balances
  • Transfer funds between your own accounts and to others' accounts
  • Pay bills online with BPAY
  • Check your account details and transaction information
  • Create scheduled transfers and future dated transactions
  • View and search past transactions
  • Personalise your homescreen by adding your own photo

P&N's Mobile App is available on any Apple or Android internet enabled mobile phone. To use it, you must first be registered for Internet Banking, and then set up Secure SMS. Find out more.

eStatements

eStatements are on online version of your account statements, easily accessed through Internet Banking. When you register to receive a statement online, you'll no longer receive paper statements in the mail. 

Some benefits include:

  • You’ll be doing your part to reduce paper and help the environment
  • You can access your statements 24/7 and print them as you need
  • Easier filing and access to your transaction history
  • Greater security in having your statements held in a secure, single location
  • Online statements are also legitimate documents with Centrelink and the Australian Tax Office

You’ll receive an email alert when a new online statement is available, so you can log on to Internet Banking to view it. Up to seven years of statements are stored online from date of registration.

Register for eStatements

You can sign up for eStatements by logging in Internet Banking and selecting Register for eStatements from the Services menu. Once you have read and accepted the terms and conditions, you can go to View eStatements to see your current and previous statements.

Alternatively you can contact us on 13 25 77 between 8am and 6pm Monday to Friday and 9am and 5pm on Saturday, or visit your local P&N branch who can assist you further. See the User Guide for more information

Secure online banking

At P&N we take online security very seriously and have extensive measures in place to protect P&N and our members from fraud. You can rest assured that our online banking services use the latest security features to ensure your transactions and personal details are safe.

In addition to our comprehensive security provisions, it is equally important for you to take an active role in protecting yourself and your personal computer from fraud. Our website offers further information on how to enhance your online security and protect your accounts and personal information. 

We recommend that you follow these guidelines to reduce your risk of online fraud. In the unlikely event that you become a victim of online banking fraud, through no fault of your own, we guarantee to cover the entire loss and refund any missing monies to your accounts as soon as possible. You must however ensure you comply with our Online Services Terms & Conditions at all times.

If you suspect that the security of your accounts has been breached, please contact P&N immediately on 13 25 77.
 

Troubleshooting

If you have a question about our online banking services, or are experiencing problems using Internet Banking or the Mobile App, please view our Frequently Asked Questions.

If you are still having trouble after viewing the FAQs, please contact us for assistance on 13 25 77 or start a Web Chat session.

We'd like to use your current location

For a more localised experience please enter your location below...

×

Set your location for a more localised experience.

×