If you've officially changed your name, you'll need to visit your nearest branch so we can update your account details.
To update your name, you'll need to provide your official name change documentation, such as:
- A marriage certificate (non-decorative versions only)
- A revised birth certificate (if reverting to your birth name)
- A change of name certificate
If you can't get to a branch
If you can't make it to a branch during business hours, you can complete a Change Account Name/Title of Account Authority form and a certification form, have your documents certified by an acceptable referee, and return both the form and certified copies to us.
Need more information?
Please call us on 13 25 77, message us via secure mail in the mobile app or internet banking, or visit your nearest branch.