An Authority to Operate lets you give another person access to one or more of your bank accounts to help manage everyday banking tasks. They can withdraw money, make payments, or transfer funds on your behalf. This authority applies only to your accounts held with us.
They can't open or close accounts, add other authorities, or apply for lending products.
When it's commonly used
This option may be suitable if you still have full capacity to make decisions and want someone you trust to help with day-to-day banking. This might include situations where:
- A partner or family member helps pay bills or manage regular expenses
- An accountant or financial adviser assists with transactions
- You’re travelling or living overseas
- You’re temporarily unwell or in hospital and can’t easily access your banking
- You're unable to access your banking for an extended period of time
What are the benefits?
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Can make day-to-day banking and bill payments easier to manage.
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Allows someone you trust to help with accessing account information and managing transactions.
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Provides peace of mind knowing your banking is being looked after when you need support.
Things to consider
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You’re responsible for all transactions made under the authority.
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The authority ends if you lose capacity or pass away – so it may not be suitable if you rely on it to access a shared account.
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There are fewer formal safeguards compared to legal arrangements, so regular review is important.