Scams change all the time, but their goal is always the same: your money, your information or both.
We take the protection of your personal and financial information very seriously and have comprehensive security measures in place to help protect your accounts and personal information from unauthorised access.
Whilst P&N Bank has these security measures in place, it is also very important that you know the common warning signs of fraud and scams. Unfortunately, once money has been transferred to a scammer it is extremely difficult to recover – especially if you have authorised the transaction. That's why it's critical you always employ good online security practices and remain scam aware.
It is a common misconception that banks and financial institutions have insurance against fraud and scam losses, so the more you can do to protect yourself and your money, the better.
If you think you’ve fallen victim to a scam or have found a transaction on your account that you believe is fraudulent, you should notify us immediately. We will act quickly to attempt recovery of the funds on your behalf, however there is no guarantee that this will be successful, and time is important.
To report fraud or a scam, please contact us immediately.
To report a scam to the Australian Competition & Consumer Commission (ACCC), use this reporting form on the Scamwatch website.
Scammers and fraudsters are getting increasingly sophisticated in their attempts to get your money or personal details, so you should always be overly cautious. Unfortunately, in 2022 Australians reported a total loss of $568,654,974 to scams.
Different types of scams work in different ways. Make sure you’re familiar with the key signs to look out for.
What will P&N Bank never do or ask you to do? To help you stay scam aware, we've put together a handy list.
We'd like to use your current location
For a more localised experience please enter your location below...
Set your location for a more localised experience.