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Following the Reserve Bank of Australia's announcement on Tuesday 3 May, we have released information on interest rate changes. View details

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BSB 806 015

Internet Banking

All your online banking needs in one place

Internet Banking is a simple and secure way to manage your everyday personal banking at any time of the day or night, from your computer or the palm of your hand.

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Secure mail

Send us a form or document securely or message the team with ease.

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Online account opening

Open a new account and shop within minutes, thanks to instant digital cards.

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Card controls

Easily turn on or off features like online or overseas transactions, Visa payWave, and more.

Everything you need to help manage your finances, no matter where you are.

Day-to-day banking online

Transfer money between your accounts or to any bank in Australia
Make or receive payments via Osko or PayID within minutes
Create, modify or cancel scheduled and recurring payments
Pay bills online with BPAY
Check your account balances and recent transaction history
Set up account, card and transaction alerts
Update your contact details

Other helpful features

View and manage your eStatements
Activate, lock, cancel or replace your card using card controls
View your important card details
Open a new account in minutes
Request transaction limit changes
(Subject to approval)
Transfer money overseas
Change or reset your Internet Banking password
Transact on two to sign accounts with Payment Approvals

Register for Internet Banking

Internet Banking is available to all P&N Bank members, and registering is easy - simply call us 13 25 77 during business hours or visit a branch.

Make the most of our Mobile App

The P&N Bank Mobile App is also available to use once registered for Internet Banking and Secure SMS and can be downloaded on your mobile phone from the Google Play or Apple App Store. You can register for Secure SMS from the Services menu once logged into Internet Banking. Mobile banking has never been easier!

Find out more about our mobile app

Your security is our priority

At P&N Bank we take online security very seriously and have extensive measures to protect our members from fraud. You can use our banking services with peace of mind knowing that we use the latest internet banking security features to ensure your transactions and personal details are safe.

We use security codes that give your online banking an additional layer of protection. Once registered, you’ll be asked to enter a code when making certain changes or payments in your accounts (such as transferring money to a new payee or changing your password or contact details). Security codes can be delivered to you using 2FA SMS or via the VIP Access App or token.

If you suspect that the security of your accounts has been breached, please contact P&N Bank immediately on 13 25 77.

We encourage members to adhere to our system requirements for the safe use of Internet Banking.


Frequently asked questions

  • How do I register for Internet Banking?

    To register for Internet Banking, please call 13 25 77 or visit your local branch, and one of our friendly team will be happy to assist.

    For more information please read our Internet Banking User Guide

  • How do I register for eStatements?

    To register for online statements (eStatements), log in to Internet Banking and go to Services > Manage eStatements. Select the option Register for eStatements, review and accept the terms and conditions.
     
    To view your current and all previous statements go to Services > View eStatements. 

    For more information read our Internet Banking User guide.

  • Can I open an account online?

    Yes, a number of our accounts can be opened online. 

    If you are an existing member, you can open a select number of accounts and term deposits via our App or Internet Banking, simply Log In and select Apply from the menu option.

    Otherwise, head over to our personal banking page and click on a product with an 'Apply now' button and you will be guided through the process.

    For accounts that can't be opened online, please call 13 25 77 or visit your local branch and one of our friendly team will be happy to assist.

  • How do I reset my Internet Banking password?

    If you have forgotten your Internet Banking password, you can reset it by going to the Login page > Reset Your Password

    You will need to enter the personal details we have on record for you. We will then send a temporary password to your registered mobile number. You will need to change the temporary password upon first logging in.

    If you need more help, please call 13 25 77 or visit your local branch and one of our friendly team will be happy to assist.

  • How do I change my Internet Banking password?

    If you know your existing your existing Internet Banking password you can change it via Internet Bbanking, go to Settings > Change Password.

    If you have forgotten your password you can reset it online. Please see How do I reset my Internet banking password?

    If you need more help, please call 13 25 77 or visit your local branch and one of our friendly team will be happy to assist.

    You may also be interested in: 

    Internet Banking User Guide

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