BSB 806 015

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BSB 806 015

Your Financial Wellness frequently asked questions

Frequently asked questions

  • What should I do if I experience issues using Your Financial Wellness?

    If you have any questions about your YFW account or experience issues using the platform, please use this contact form and the YFW team will respond within 48 hours.  

    Please note that the YFW website is separate to the P&N Bank website and as such, P&N Bank team members are unable to assist with any technical problems.

  • How do I reset my Your Financial Wellness account password?

    If you have access to your account and want to update your YFW password, visit this page.

    If you have forgotten your password and are unable to access your YFW account, visit this page to reset your password.

    Please note that the YFW website is separate to the P&N Bank website and as such, P&N Bank team members are unable to assist with YFW password resets.

  • How do I close my Your Financial Wellness account?

    To close your YFW account, you should use this contact form and the YFW team will assist you with account closure.

    Please note that the YFW website is separate to the P&N Bank website and as such, P&N Bank team members are unable to assist with YFW account closures.

  • Do I have to pay to use Your Financial Wellness?

    No! As a P&N Bank customer access to the YFW platform is completely free. We want to give all our customers access to financial tools that will aid their financial knowledge and empowerment.

  • How can I improve my financial literacy?

    We have several tools and services available to help our customers improve their financial wellbeing.

    mymo by P&N Bank is like a personal financial assistant in your pocket. The app gives you the ability to see all your accounts from all your financial institutions on one place, which means you can keep track of all your money easily, budget like a boss and track your progress towards your financial goals.

    Designed to help improve financial literacy in Australians, Your Financial Wellness is an online tool that can help you understand your finances, so you can make informed decisions about your financial future. Simply answer a short survey and you’ll be on your way to personalised content and resources designed to help you reach your goals and improve your financial literacy. Register and learn more.

    Our blog is home to a stack of articles, covering a wide range of topics related to banking and finances. From debt consolidation tips to the ins-and-outs of home loans; we cover it all so there is something for everyone. Browse the blog.

  • What is Your Financial Wellness?

    Your Financial Wellness is an online tool that can help you understand your finances, so you can make informed decisions about your financial future. Designed to help you feel better equipped on your financial journey, YFW provides personalised information to match your needs and wants.

    Get a view of your overall wealth with the Financial Wellness Snapshot, track your journey to financial fitness through self-paced tutorials and learn how to put your newfound financial knowledge into practice.

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