Whether you’ve been impacted by a natural disaster or are going through personal or financial challenges, support options may be available.
Other helpful resources
If you need immediate support or independent financial guidance, these services may also help.
- National Debt Helpline — 1800 007 007
A free, independent service offering confidential financial counselling to help you manage debt, understand your options, and plan your next steps. Available by phone or webchat. - The Small Business Debt Helpline — 1800 413 828
A not-for-profit organisation that provides free, independent, and confidential advice for small business owners facing financial difficulty. - MoneySmart
A government-run website providing clear information and guidance to help you manage money, reduce debt, and make confident financial decisions. - CreditSmart
Information about Comprehensive Credit Reporting and how financial hardship support may be reflected in your credit report. - Red Cross – Register Find Reunite
A service that helps people reconnect with family and friends after an emergency or natural disaster.
We're here to help
Find your local branch
We’ve got branches all over the Perth region, and as far south as Bunbury.
You may also be interested in:
Free financial coaching service
We've teamed up with Vinnies WA to offer customers experiencing financial stress or difficulty access to free and confidential financial coaching.
Life events and support
Life doesn’t always go to plan. Find support for financial hardship, scams, family violence, loss, illness, separation, and other life events – and learn how we can help.
How to deal with a financial shock
Some tips on how to manage financial shock, to help you navigate the unexpected; both financially and mentally.