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Due to planned maintenance, access to our digital banking services and phone banking will be unavailable from 1:10am through to 7:00am on Sunday 26 June AWST. We apologise for any inconvenience this may cause. View details
All of our general terms and conditions can be found below:
If you are new to P&N Bank, before we can open an account or enable you to operate an account, we will need to verify your identity. This will usually occur only once at the time you:
Verification of your identity is required under the Anti-Money Laundering and Counter-Terrorism Financing (AML/CTF) Act.
P&N Bank supports this Australia-wide effort to fight crime and will do everything it can to make this process as smooth as possible for you.
To verify the details you provide you will need to produce either:
Please refer to the tables below for examples of documents you can use to verify your identity. Identification must be original documents in the same name, listing your full name and date of birth and/or residential address.
Any document written in a language other than English must be accompanied by an English translation prepared by a translator accredited by NAATI (National Accreditation Authority for Translators and Interpreters).
All documents need to be current unless we advise otherwise. When photo identification is presented, the likeness of the photo needs to match your current likeness. Where you have changed your name, evidence of the change must be verified from a document such as a marriage certificate, deed poll document or change of name document.
Unfortunately, we cannot accept documents that are cancelled, illegible, defaced, torn or otherwise mutilated.
If you have any questions regarding your identification requirements, call us on 13 25 77.
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