The Design and Distribution Obligations (DDO) requires issuers and distributors of financial products to have a customer centric approach to the design and distribution of their products to help customers obtain financial products that are appropriate for their needs.
P&N Bank is the issuer and distributor of our banking products. We also distribute some products in partnership with other issuers for the benefit of our members – such as the insurance products we provide.
DDO requires a Target Market Determination (TMD) for all of our Consumer products.
A Target Market Determination (TMD) is a document that outlines:
We’re here to help, so if you have any questions about a TMD, you can message or email us, call 13 25 77, or visit your local branch.
Please note that a TMD is not intended to provide financial advice. When deciding if a product is suitable for you, always make sure you refer to the relevant product Terms and Conditions and any supplementary document(s) such as the Fees and Charges and Interest Rates Schedule. These will outline the relevant terms and conditions being provided under that product.
You can download our current TMD documents below.
Products are issued by our insurance provider, Insurance Australia Limited, trading as CGU. Insurance product TMDs are available on the CGU website.
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