With the recent changes to the way businesses are now trading, many retailers are no longer accepting cash payments.
Steering away from cash is a good way to limit the transmission of potentially harmful germs in these times, but what about shopping for essential items and paying bills?
We want to encourage members to use one of the alternatives below to continue shopping safely.
One of the quickest ways to make a payment with your card is to use the Tap and Pay (Visa PayWave) feature on your card.
To make a payment, simply hold your card next to the reader after the cashier processes your order and wait for the beep. For purchases over $100, you’ll need to enter your PIN.
To set up Tap and Pay:
Find out more about about card access.
For members with a compatible smart phone, you can load your Visa Debit card into a digital wallet – Apple Pay, Google Pay or Samsung Pay – for making contactless transactions directly using your phone.
If you have an Apple iPhone, you can add your card directly through our Mobile App. Simply visit Manage Cards and follow the prompts for your selected card.
For Android users, open your Google Pay or Samsung Pay wallet and follow the prompts to load your card.
Find out more about digital wallets.
Most bills can be paid online now, meaning you can manage your bills wherever you are without needing to go into a Post Office or provider.
Using Internet Banking or the Mobile App:
If you must visit a Post Office:
Please speak to one of our team if you need any assistance with setting up Internet banking or using BPay.
Did you know you can do most of your banking online using our Internet Banking and Mobile App?
Here are some other common banking services that can be managed at the touch of a button:
|Popular in-branch transactions||Alternate options|
|Transfer funds either internally or externally to another bank||Internet Banking or Mobile App|
|Renewal or changes to a term deposit||SecureMail through Internet Banking or Contact Centre|
|Card management (lost, stolen, change PIN)||Internet Banking, Mobile App or Contact Centre|
|International transactions||Internet Banking|
|Loan redraw||Internet Banking|
If you still need cash for any reason, you can make fee free withdrawals at any major bank ATM.
If you need help with any of our cards, digital wallets or setting up your Mobile App or Internet Banking, call us on 13 25 77.
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