Through our Reconciliation Action Plan – Reflect, we are on a journey to create change and play an active role in reconciliation with First Nations People.
“We believe in providing an inclusive banking experience for all Western Australians – no matter who you are and what your lived experience is. We would like First Nations People to know that we’re here, we want to listen, learn, and improve their banking experience.
My utopia would be that any First Nations person going into a P&N Bank branch or calling our Contact Centre isn’t treated as an equal, but they are treated as the individual they are and that we tailor the banking experience to them and their needs.”
Angela Newland
General Manager
P&N Bank
About the artwork and the artist
Kevin Wilson
Kevin is a Wongi man with family ties to the Goldfields region, Leonora, and South Australia. With an instinct for visual storytelling, Kevin runs Nani Creative, an Aboriginal-owned and led design agency focusing on bringing more mob into the creative industry.
Kevin’s artwork story
“This artwork is an evolution from the original P&N Group Reflect Reconciliation Action Plan artwork, created in collaboration with Brenda Mau. The P&N Group RAP artwork tells the story of our cultural heritage ties to Country and family on the western and eastern sides of Australia.
The P&N Bank artwork speaks to my connection to Western Australia, with family across the state with a focus on the Goldfields, my great-nan’s Country. The artwork is a celebration of the diversity of WA, and the variety of landscapes, cultures and people. Within the design are waterways, hills, deserts and animal tracks. These represent the communities P&N Bank services, and to where the benefits of the Reconciliation Action Plan will flow.”
Our commitments
Throughout our Reflect journey, we have committed to authentically embedding the following principles across our organisation.
- Commitment from leadership – P&N leaders are committed to and support the RAP.
- Consultation – We will work closely with Aboriginal and Torres Strait Islander communities for their perspectives.
- Education and training – We will provide cultural training for all employees, to foster first an inclusive workplace and an inclusive environment for all our customers.
- Cultural awareness initiatives – We will organise events, workshops and cultural activities to promote understanding and appreciation of First Nations People.
- Partnerships and collaboration – We will collaborate with Aboriginal and Torres Strait Islander organisations and communities.
- Promoting employment – We will actively promote the employment and career development of First Nations People.
- Setting clear goals – We will set specific and measurable goals for our RAP delivery.
- Regular evaluation and monitoring – We will track our progress towards our goals and monitor the impact of our RAP.
- Transparent communication – We will communicate the progress of our RAP to build trust and confidence in our commitment to meaningful change.
- Adaptability – We will be open to feedback and adapt the RAP based on changing needs and perspectives.
Our journey so far
2020
We commemorated National Reconciliation Week and Celebrated NAIDOC Week for the first time and have continued to celebrate each year. Our teams learnt how to conduct a respectful and appropriate Acknowledgement of Country through an Acknowledge This! education session.
2021
We provided our teams with access to a Noongar language course and commenced our education pathway to educate through storytelling, panel events and Q&As. This included hosting Aboriginal speakers who discussed their experiences.
2022
We worked with local Elders, Aboriginal Land Councils and engaged our Aboriginal and Torres Strait Islander consultants to develop an Acknowledgement of Country guide for our teams. The guide includes the Traditional Country and phonetic spelling to assist with pronunciation.
2023
We proudly supported the Perth Wildcats NBL Indigenous Round and provided 100 young Aboriginal & Torres Strait Islander basketball players the opportunity to attend the game. P&N Group won the Gerard Daniels Human Resource Management Excellence Award and donated the prize - ‘leadership and management training’ to the value of $20,000 - to Noongar Mia Mia.
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In support of reconciliation
Learn more about our reconciliation journey, including our commitment to developing relationships with Aboriginal and Torres Strait Islander peoples.
Ticket donation to Indigenous basketballers
We donated 100 Perth Wildcats tickets to the Koordoormitj Institute Grassroots Basketball program.
Many Hands mural
Created by local WA artists with diverse backgrounds, our mural aims to make everyone who visits our branch feel included, valued and respected.