Why choose a Concession Account?

Simple ways to access your money

- Available to eligible government concession card holders.
- Make purchases online or in-store using your Visa Debit card, including payWave.
- Transfer or make payments using our mobile app or internet banking.
- Free cash withdrawals at atmx terminals and all major bank ATMs across Australia.
- Use card controls to block transactions you don’t need such as online, overseas or Visa payWave.
- Lost your card? Lock it temporarily while you look for it, or cancel it and request a new one (you’ll get a new digital card instantly).

Rates & fees
Your money without all the bells and whistles – just a good, old-fashioned bank account.
Interest rates
| Interest rate |
Interest calculated
|
Interest credited |
|---|---|---|
| 0.00% p.a. | N/A | N/A |
| The basics | |
|---|---|
| Monthly fee | $0 |
| Minimum monthly balance | No |
| Everyday transactions | |
|---|---|
| EFTPOS and Visa purchase | Free |
| Withdrawal at atmx and major bank ATMs in Australia | Free |
| Internet banking & mobile app transfer | Free |
| BPAY® transaction | Free |
| Direct debits and direct credits | Free |
| Non-standard transactions | |
|---|---|
| Bank@Post™ withdrawal | $3.00 |
| Bank@Post™ deposit | Free |
| Card replacement - standard | $10.00 |
| Dishonour fees | |
|---|---|
| Auto Transfer Dishonour Fee | $0 |
| Direct Debit Dishonour Fee | $0 |
| Overdrawn Account Management Fee | $0 |
| Referral Fee | $0 |
Other fees and charges may apply. For more information, please read the full list of account fees and charges.
We're happy to help you open your Concession Account at your nearest branch or if you're an existing customer, you can call us.
Just bring your ID documents and eligible concession card with you – we’ll take care of the rest.
Eligible cards include:
- Commonwealth Seniors Health Card
- Pensioner Concession Card
- Health Care Card
- Department of Veterans Affairs (DVA)
You can also open a joint account, as long as both applicants hold an eligible concession card.
To open an account, you’ll need to:
- be at least 18 years old
- hold an eligible Commonwealth Government concession card, such as:
-
- Commonwealth Seniors Health Card
- Pensioner Concession Card
- Health Care Card
- Department of Veteran's affairs Card (DVA)
-
- live in Australia with a current residential address
- be applying as an individual (not a business or association)
If you don’t already bank with us, you’ll need your Australian driver’s licence or a valid passport.
If you’re not an Australian resident or don’t have photo ID, we also accept alternative forms of identification.
We're happy to help you open your Concession Account at your nearest branch or if you're an existing customer, you can call us.
Just bring your ID documents and eligible concession card with you – we’ll take care of the rest.
Eligible cards include:
- Commonwealth Seniors Health Card
- Pensioner Concession Card
- Health Care Card
- Department of Veterans Affairs (DVA)
You can also open a joint account, as long as both applicants hold an eligible concession card.
To open an account, you’ll need to:
- be at least 18 years old
- hold an eligible Commonwealth Government concession card, such as:
-
- Commonwealth Seniors Health Card
- Pensioner Concession Card
- Health Care Card
- Department of Veteran's affairs Card (DVA)
-
- live in Australia with a current residential address
- be applying as an individual (not a business or association)
If you don’t already bank with us, you’ll need your Australian driver’s licence or a valid passport.
If you’re not an Australian resident or don’t have photo ID, we also accept alternative forms of identification.

We're here to help
Important information
Banking and Credit products issued by Police & Nurses Limited (P&N Bank).
Any information on this website is general in nature and does not consider your personal needs, objectives or financial situation. Our rates are current as of today and can change at any time. Credit eligibility criteria, terms & conditions, fees & charges apply.
Read the relevant product terms and conditions before deciding if a product is right for you.
An overdraft facility is not available on a concession account, and it is not permitted to overdraw.
Bank@Post™ deposits and withdrawals are available only with a P&N VISA Card. Cheques must be made out in the name of the cardholder to be accepted at Bank@Post™ and require a minimum of 7 business days for clearance.
BPAY® is registered to BPAY Pty Ltd ABN 69 079 137 518.

