Thanks for your enquiry about a mistaken internet payment.
We'll kick off an investigation and notify you of the outcome to your enquiry within 30 business days from the date your claim was lodged.
If you have any questions or require further information you can call us on 13 25 77.
You may also be interested in:
Digital wallets
Sick of bulky wallets? Pay with your phone using your digital card.
Visa Debit card
Use your P&N Bank debit card for purchases wherever Visa is accepted, or withdraw cash from any atmx or major bank ATM in Australia, fee-free.
International payments
Whether you’re receiving an overseas payment or need to make a transfer across international waters, we're here to make things easy.