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Free financial coaching for those who need it

We’re committed to assisting our customers with their financial wellbeing and giving a hand to those facing financial challenges. That’s why we’ve teamed up with Vinnies WA to offer customers in financial stress access to free and confidential financial coaching.

This financial coaching service is most suited to customers who are:

  • Having difficulty paying for essential items such as food, rent, utilities, school fees.
  • In arrears on rental payments or have utility debts.
  • Heading into or recovering from financial difficulty.
  • Wanting to improve their money management skills or work through their budget.

Customers can choose to register for:

  1. One-on-one financial coaching consultations with a qualified Vinnies WA Financial Capability Coach; or
  2. A two-hour group Financial Education Workshop (held four times per year).

How to access Vinnies WA Financial Coaching

We want to empower all West Aussies to take control of their financial situation, make the most of their money and build the financial future they want for themselves and their families.

There are three ways you can access the service:

Register for coaching

Register your details via the Vinnies WA website and a Financial Capability Coach will get in touch.

Get in touch

Contact the Vinnies WA Financial Capability Coach, available Tuesday to Thursday 8:30am – 4:30pm.

Workshop registration

Register to attend a P&N Bank customer group Financial Wellbeing Workshop (held four times per year).

How the Vinnies WA Financial Coaching service works

Financial coaching can help you to review your current financial situation, set your future financial goals and objectives, and develop a plan to get you there.

The one-on-one consultations are conducted by a Vinnies WA Financial Capability Coach. These conversations are confidential, and you decide what you want to share or not share, so you aren’t required to disclose any financial details or bank statements if you're not comfortable to do so.

There may be some simple steps you can take to make a big difference to your finances.

Financial coaching is...

  • A one-on-one consultation with a qualified Vinnies WA Financial Capability Coach conducted in person, online or over the phone.
  • A conversation where you’ll be asked about your current situation and your mindset towards finances.
  • Non-judgemental support adapted to your specific situation to help you create a plan with small achievable goals.
  • Completely confidential. Your conversations are not reported back to P&N Bank.
  • Free for P&N Bank customers.

Financial coaching is not…

  • Purely about budgeting, unless you want it to be.
  • All about your home loan (if you have one). The Financial Capability Coach will look at your financial situation, so you can see the big picture.
  • A financial planning service. The Financial Capability Coaches are not financial planners and won’t recommend products or give you financial advice.
  • Financial counselling. A Financial Capability Coach can refer you on to a Financial Counsellor if your situation requires it.
Get started

About Vinnies WA

Vinnies WA is a highly respected and inclusive not-for-profit that works at the forefront of assisting Western Australians in their time of need via emergency assistance, financial counselling, homelessness services and other community support.

Learn more about Vinnies WA

Your questions answered

No, the Vinnies WA Financial Coaching service is provided free of charge to P&N Bank customers who are recovering from financial difficulty, or those P&N customers wanting to improve their money management skills.

No. You only need to share the information with the Vinnies team that you’re comfortable sharing.. 

Your sessions are completely confidential. We will not receive any information about your conversations with Vinnies WA.

You can provide feedback via the feedback form here on the website, or over the phone on 13 25 77 (Monday - Friday, 8:00am - 6:00pm | Saturday, 9:00am - 5:00pm [AWST]). Note, the Financial Capability Coaches are independent from P&N Bank and are employed by Vinnies WA.

Important information

Banking and Credit products issued by Police & Nurses Limited (P&N Bank).

Any information on this website is general and does not consider your personal needs, objectives or financial situation.

The Vinnies WA Financial Coaching Service is available to P&N Bank customers and is provided by Vinnies WA (St Vincent de Paul Society WA, ABN 18 332 550 061). It is not provided by P&N Bank and P&N Bank takes no responsibility for the information provided to you by Vinnies WA. Should you wish to access the Vinnies WA Financial Coaching Service, that will create a relationship between you and Vinnies WA, and not with P&N Bank. By registering with Vinnies WA you acknowledge that you’ve read and accepted Vinnies WA's Privacy Policy. Any information that P&N Bank customers provide to Vinnies WA is done so independently of P&N Bank and will not be provided back to P&N Bank.