If you wish to register a PayID, this can be done through your Internet Banking under Accounts > Manage Pay IDs or in the Mobile App under Pay > Manage PayID.
More information on making faster payments through Osko.
Yes, you can reorder the way your accounts are presented in both our Mobile App and Internet Banking.
Mobile Banking App
Within the accounts page select Edit on top of the page and then you can drag and drop accounts in order of preference.
Go to Settings > Reorder accounts. Drag and drop your accounts to how you would like them displayed then Save your changes.
For more information please read our Internet Banking User Guide.
To increase your transfer limit, log in to the P&N Bank App and go to Settings > Transaction Limits. Your request will be sent to our consultants who will process your request within 4 business hours and then send you a notification when your increase has been processed.
Our Mobile Banking App offers fast access to your accounts, making banking on the go easier and allowing you to do your banking anywhere at any time.
For iPhone and iPad users, you can download our Mobile App from the Apple Store.
You can download our Mobile App through the Google Play store.
Our Mobile App provides all the basic functionality of Internet Banking at your fingertips;
Our Mobile App requires the following fields to be completed for registration.
*Use Touch ID/use fingerprints to log in - If your device has this enabled and a fingerprint saved you can select this to use your fingerprint to login to the app instead of the aforementioned PIN.
Our Mobile App is very intuitive, any action requiring you to log in will prompt you to enter your PIN.
To log out simply tap the security padlock icon in the top right of the header bar and confirm log out.
Here's a basic troubleshooting guide for our Mobile Banking App:
Access is Denied
Ensure your password and member number have been entered correctly
Ensure you are not using common or sequential numbers patterns such as 1111 or 1234
The request has specified invalid data
Ensure the device name does not have any special characters entered (includes auto corrected text)
Should you need more help or require further information, please call us on 13 25 77 and one of our friendly team will be happy to assist.
Minimum requirements for installing the P&N Bank App are available in the each respective store where you download the app, but are also available via our mobile app information page.
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