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Whether you're submitting a new application, tracking progress, or preparing for settlement, you'll find the key resources and information you need in one place.

Broker support chat

Need assistance? Chat with our dedicated Broker Support team using the chat button on this page.

Broker Support Chat is exclusively for accredited brokers and is available Monday to Friday, 8:30am to 4:30pm AWST.

Contact our team

Need to speak with someone?

Call us on 08 9219 7411, or find your local Business Development Manager.


Current service levels

Fast-track turnaround time

Formal approval

Within 48 hours

Standard turnaround times

Pick up & pre-assessment  

2 business days

More information required

3 business days

Credit review/LMI

2 business days

Post assessment  

3 business days

Products and rates

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Broker Retention team

Our Broker Retention team can help review existing loans and discuss options at fixed rate expiry.

 1300 414 553
 brokerretention@pnbank.com.au

Supporting brokers

Discover how P&N Bank supports brokers with competitive products, dedicated support, and local decision-making to help more customers achieve their home ownership goals.

Getting real about broker support with Daniel Woods

Daniel shares insights into P&N Bank's broker partnership approach and the support available to help brokers grow and succeed.

Q&A with a Business Development Manager: Mel Camps

We sat down for a quick Q&A with Mel Camps to learn more about her journey, service style, and what drives her.

Important information

Banking and Credit products issued by Police & Nurses Limited (P&N Bank).

Any information on this website is general in nature and does not consider your personal needs, objectives or financial situation. Our rates are current as of today and can change at any time. Eligibility criteria, terms & conditions, fees & charges apply. 

Please consider the terms and conditions and whether a product is right for you.